Contact
Email support@revnu.com. It handles account, billing and bug questions on every plan, and you do not need a Revnu account to write to us. For security reports, put “security” in the subject line.
Guides
Most answers are in the Revnu docs: connecting your inbox, Slack, LinkedIn and ad accounts, what waits for your approval, reports, billing and what to do when something stops. Plans and cancelling are in Pro vs Managed and Cancel your trial or plan.
Installing the Slack app
Start from revnu.com/slack and choose Add to Slack. You sign in to Revnu and approve the install in Slack. Then, in the channel you want to use, type
/invite @Revnu. If Revnu's Slack setup in your dashboard shows you a code, paste that code in the channel too. Revnu links that channel to your account and says hello. If Slack says the app needs approval, a workspace admin has to approve it first. Step by step: Add Revnu to Slack. No account yet? Start with your website for $99 a month.Revnu is not replying in Slack
Check that Revnu is in the channel: type
/invite @Revnu there, and Revnu confirms the link with a message. If your Slack setup showed a code, paste it in the channel after the invite. Revnu responds to messages that mention @Revnu and to replies in those threads. It does not work in direct messages. If it still does not answer, see Why did Revnu stop working? or email us with the channel name and the time of your message.Removing the Slack app
Remove Revnu from your workspace's app settings in Slack. Revnu stops receiving and sending Slack messages for that workspace immediately. Reinstalling restores the channels you had linked.
Your data
To export or delete your data, email support@revnu.com from your account email. The privacy policy explains what Revnu stores from Slack and other integrations and how long it is kept.
